Privacy Policy
This Privacy Policy explains how Hexalabs AI Corporation ("Hexalabs," "we," "us," or "our") collects, uses, shares, and protects information in connection with your use of our Autonomous AI Services and platform (the "Service").
1. Information We Collect
We collect information to provide, maintain, and improve our Service. This information falls into three primary categories:
A. Information Provided by the User (User Data)
This is information you voluntarily provide when creating an account or using the Service.
- Account Information: Name, email address, company name, and payment information (processed securely via a third-party payment processor).
- Service Input Data: Any text, files, prompts, parameters, or goals you input into the Service to guide the Autonomous AI Actions. This is your proprietary data.
B. Information Collected Automatically
When you access the Service, we automatically collect:
- Usage Data: Details about how you interact with the Service, including the features you use, the time and date of your actions, and the frequency of use.
- Technical Data: Device information (type, operating system), browser type, IP address, and referring website addresses.
- Cookies and Tracking: We use cookies and similar technologies (like web beacons) to maintain your session, analyze trends, and personalize your experience.
C. Information Generated by the Service (Output)
This includes the results, analysis, and content generated by the AI based on your inputs. While we grant you ownership of the Output (as defined in the Terms and Conditions), we log its generation for performance tracking and model maintenance.
2. How We Use Your Information
We use the collected information for the following purposes:
3. Sharing and Disclosure of Information
We do not sell your personal information. We only share your data in the following circumstances:
- With Service Providers: We use trusted third-party vendors (e.g., cloud hosting, payment processing, data analytics) to perform functions on our behalf. These providers are bound by confidentiality obligations.
- For Legal Reasons: If required by law, subpoena, or other legal process, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of Hexalabs, our Users, or the public.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Minimization Note: When sharing data for Model Improvement or analytics, Hexalabs prioritizes the use of anonymized and aggregated data that cannot be reasonably used to identify you or your company.
4. Your Rights and Choices
- Access and Correction: You may review and update your Account Information directly through your Service dashboard.
- Model Opt-Out: You have the choice to opt out of having your Service Input Data used for Hexalabs' model improvement and training purposes. This option is available in your account settings. Opting out will not affect your ability to use the core Service features.
- Data Deletion: You can request the deletion of your account and associated personal data by contacting us. We will comply with all deletion requests, subject to legal retention requirements.
5. Data Security
Hexalabs implements reasonable and appropriate technical and organizational measures designed to protect the confidentiality and integrity of your information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure, so we cannot guarantee absolute security.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Hexalabs AI Corporation Email: privacy@hexalabs.ai
info@hexalabs.io
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